Our Refund Policy


At BB Collection, we want to ensure that your order is delivered to you as quickly and efficiently as possible. We use a variety of shipping carriers, including USPS, FedEx, and UPS, to get your order to you.

Processing Time: Orders are processed and shipped within 1-3 business days after your order is placed. Please note that processing time may take longer during high volume sales periods.

Shipping Methods and Delivery Time: We offer standard shipping options, which typically arrive within 3-7 business days after processing, and express shipping options, which typically arrive within 1-2 business days after processing.

Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view shipping costs during checkout before placing your order.

International Shipping: We currently only ship within the United States.

Order Tracking: Once your order has been shipped, you will receive an email with tracking information. Please allow 24-48 hours for the tracking information to update.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your package has been marked as delivered but you have not received it, please contact the carrier directly.

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Our London Shop

9235 Bayberry Drive
Hendersonville, NC 28792

london@email.com​
+51853 458 243